Support

Contact us

Last updated: September 29, 2026

For help with a reading, a Full Saju purchase, a refund, or a privacy request, email us at hello.sajulab@gmail.com. We aim to reply within 3 business days.

Purchase or refund questions

Please include your PayPal transaction ID and the email address used with PayPal. Never send card numbers, bank details, or passwords.

Restoring access

Sign in to My readings with your email to reopen a purchase on any device during its restore period. If your purchase does not appear there—for example, you paid with a PayPal account under a different email and bought on a browser you no longer use—send us your PayPal transaction ID and we will help.

Privacy requests

To ask about, correct, or delete your information, email us with “Privacy request” in the subject line. See our Privacy Policy for details.

Operator

Your Day, Decoded. is operated by JC2 Studio.